Ableton Cloud

March 2021

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Project summary

Note is the first mobile application of Ableton. With Note you can sketch ideas anywhere, create beats and melodies, and sample your environment. Using Ableton’s cloud service, you can send your Sets from Note to Live or other iOS devices to refine them further.

My role

UX/UI Design, User test, Strategy

About Ableton Cloud

Ableton Cloud allows easy transfer of Note Sets from your iOS device directly to Live’s browser. Synced Note Sets will also be available on any other iOS devices with Note installed and Ableton Cloud enabled.

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User test

Upon joining the team, the initial design was test-ready. In collaboration with a researcher, we formulated hypotheses and quickly prototyped solutions for validation. 

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UX improvement

Analyzed test results and identified issues and potential enhancements. The project owner, researcher, myself, and programmers collaborated to discuss pre-release achievable goals. 

👁️

Improve the discoverability of Ableton Cloud features on Note and Live

🧠

Enhance users' understanding of the cloud functionality connecting Note and Live

🙅

Avoid sample loss in Live when unsyncing from Note

🚨

Potential version conflicts caused by offline or other situations

New design in Note

The new Cloud details page, the home page's empty status of Cloud sets, and the Cloud feature in the Walkthrough design significantly enhance users' discovery and understanding of Cloud functionalities.

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New design in Live

The empty status of the Cloud section in Live engages users to enable the Cloud feature.

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UX in Live

Use cloud materials for the Current Live project, following Copy and Drag rule. These materials will be automatically collected into the existing Project folder, avoiding any loss caused by removing cloud files at this stage.

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New unsync UX design

The initial Unsync solution creates a local copy of Set_1 on all connected devices each time a user unsyncs it from the Cloud. This ensures no file loss across devices. However, this leads to multiple local files with the same name, potentially causing long-term file management issues

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Sync risk

As our cloud version rule states: 'Latest updates win,' I discussed the potential risks of losing versions with the Note development engineer. I analyzed the potential dangers through this flowchart.

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Cloud cross platforms

As a designer for Connect, the cloud functionality primarily integrates with our existing products. This means I need to learn the UX and UI principles of different platforms and embed our cloud features across them. My stakeholders include not only members of our team but also product owners, designers, and developers from other teams.

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Outcome

1. The redesigned update significantly enhanced Cloud's discoverability and improved users' understanding of this new feature, based on extensive user testing in the later stages.

2. As the first product to integrate the Ableton Cloud feature, Around 10% of Note users are actively engaging with the Cloud feature, with further cloud functionalities currently under development.

3. Ableton Cloud will be integrated into more Ableton products in the future.

Strategy

Besides design, I've significantly contributed to strategic initiatives at FA Connect, connecting products and building an interconnected ecosystem. This required thorough research on user needs, features, and compatibility to establish a cohesive, user-friendly system.

Credits

Brian Mauleon, Mike Rehrig, Karen Shea, José Díaz Rohena, Davide Iacovino, Dori Czapari, Jahnavi Cheyyanda

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