Design approach

Design approach

Keep thinking, keep trying, keep summarizing

Keep thinking, keep trying, keep summarizing

Kanban

Brand deck

I have used some digital tools to organize works and collobrate with team members like Trello, Basecamp and Jira.  Since this year, our team has used Kanban to visualize workflow. At the standup, we start with Kanban to talk about daily work. 

We draw Kanban with taps and posts on the wall. We don't digitalize it because it's easy to see and discuss and avoid complicated description or setting. It's  made of 6  parts. By order they are backlog, preparation, execution, review, block, done.

In general it works well, but in Kanban is no timeframes are associated with each phase.

kanban

Brand deck

Brand deck

How to play the card, you can learn more here: https://branding.cards/

During identifying brand keywords, you will get many ideas and expectation of design from clients and other team members.

After brand deck exercise, I added an additional step to make the brand more visible. Keywords could be explained in different ways. So I printed many existing interfaces and photos and asked them to categorize pictures under the keywords we just selected. People explained why they thought the picture matches the keywords.  It generated an exciting discussion. Designers got many interesting inputs.

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Restructure interface

Restructure interface

Our team was asked to redesign a POS system which has been used for 15 years.  We did an internal exercise to help us to understand and analyze the product.  Regarding the current interface, I presented it on the whiteboard with colorful posters. Each poster means a button on the POS. The color indicates its functional attribute. 

We discussed functions priority and user cases while moving posters in order to restructure logic and layout.  We marked many issues and questions. It was very helpful for us to know the product better and get the first rough idea.

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sticky-note_redesign_layout

Lego serious play

Lego serious play

The LEGO® SERIOUS PLAY®(LSP) Method is a facilitated meeting, communication and problem-solving process in which participants are led through a series of questions, probing deeper and deeper into the subject.  I brought my lego kit to the office and introduced LSP to my colleagues. I didn't try it either. I followed the method of the book "Serious Work" and played lego to show and explain ideas. The output was amazing! I will try it more in the workshop later.

lego-min

Round robin

Round robin

The “Round robin” option is a technique for generating and developing ideas in a group brainstorming setting. It relies on an iterative process building off consecutive contributions by each participant, conducted in either written or verbal variations. I like our robins. They could be not only designers but also our HR, office assistance, project managers. 

The “Round robin” option is a technique for generating and developing ideas in a group brainstorming setting. It relies on an iterative process building off consecutive contributions by each participant, conducted in either written or verbal variations.

roundrobin-min
Round robin

Hackathon

Pitch

Let us rock! I enjoy hackathon so much! In two crazy days, we have implemented a prototype to show our idea with APIs sponsors provided. The best way working with developers is in the hackathon!

Check our works:   BVG discovery    FortyOne

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DC72F17A-FE84-4B49-BF11-9E3854FE0382-min

Pitch

Pitch

Also enjoy doing some fancy UI without strict UX... ^_^

adidas_pitch
change body 2
landingpage2-min

Ideation and Concept

Ideation & Concept

This is my favorite part of the early work. Developers and designers, even project owners make a quick sketch and visualize ideas on the paper and whiteboard. Everyone could involve the process and has the same page.

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ideation

Flowchart

Flowchart

Flowchart is a diagram of the sequence of movements or actions of people or things involved in a complex system or activity. When I design a complex application, it's very helpful for me to understand how users groups to use the app, also show how the front and backend work and impact.

System_flowchart 2-min
user flow

Customer journey

Customer journey

Many good ideas are from when we are doing customer journey. It exposes pain points and breakdown. We are good at solving concrete issues.

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customer journey
customer journey2
customer journey3

Information architecture

Information architecture & Sitemap

  

IA1-min
Sitemap-min

User stories

User stories

I like user stories!!! We need to make sure a product backlog of agile user stories exists. It helps us and product owner to know all requirements and features. It impacts the plan of project scope, design, development. A good user story includes epic, role, functionality, value, priority, acceptance criteria.

user stories-min

User interview

User interview

Talking with users is the best start. 

user interview-min
interview